ALJIC Hiring | IT Support Engineer | UAE

Company Overview

ALJIC is a growing organization delivering reliable IT solutions and technical support services across enterprise environments. The company focuses on maintaining secure, scalable, and efficient IT infrastructure, ensuring uninterrupted business operations through robust networking, system administration, and end-user support services.

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Job Role

IT Support Engineer

Location

United Arab Emirates

Experience Required

1–4 Years

Employment Type

Full-Time | On-site

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Role Overview

As an IT Support Engineer, you will be responsible for providing day-to-day technical support, maintaining IT systems, and ensuring smooth operation of network, server, and end-user environments. This role is ideal for professionals with strong troubleshooting skills and hands-on experience in Windows systems, networking, and enterprise IT support.

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Key Responsibilities

IT Infrastructure & Support

- Provide L1/L2 technical support for desktops, laptops, printers, and peripherals

- Troubleshoot hardware, software, and network-related issues

- Maintain and support Windows-based environments

Networking & Systems

- Manage and support TCP/IP, DNS, DynDNS, DHCP, VPN, and Access Points (AP)

- Configure and maintain NAS devices and EPABX systems

- Support IIS and basic server services

User & Application Support

- Manage Active Directory users, groups, and permissions

- Support Microsoft Office 365 and common IT support tools

- Assist users with ERP systems and relevant modules

Web & Data Management

- Manage website content uploads

- Handle FTP operations and file transfers securely

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Required Skills & Qualifications

- Bachelor’s Degree or Diploma in Information Technology, Computer Science, or equivalent practical experience

- 1–4 years of relevant experience in IT support or system administration

- Strong knowledge of Windows environments

- Good understanding of networking fundamentals and enterprise IT infrastructure

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Preferred Certifications

- MCSA, CCNA, or equivalent certifications (advantage)

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Soft Skills

- Strong problem-solving and troubleshooting skills

- Good communication and user-handling abilities

- Ability to work independently and as part of a team

- Attention to detail and documentation discipline

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How to Apply

Interested candidates can send their updated CV to:

Email: careers@aljic.ae

Subject: Application – IT Support Engineer

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